Privacy Policy
Introduction
Welcome to https://roofing-and-flashing-shepparton.thebestlocalpro.com! We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, handling, and disclosure of information when you interact with our website, applications, services, and products. By using our platform, you consent to the terms outlined here, which align with various global privacy regulations, including but not limited to:
- Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
- Quebec Law 25 on the protection of personal data in electronic documents
- The General Data Protection Regulation (GDPR) of the European Union
- Brazil’s General Data Protection Law (LGPD)
- California’s Consumer Privacy Act (CCPA/CPRA) and Colorado’s Consumer Privacy Act (CPA)
- Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s ConnectiCUT Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.
Scope
This policy covers all aspects of our online presence, including:
- Our official website at https://roofing-and-flashing-shepparton.thebestlocalpro.com
- Any applications or services offered through our platform
- Interactions via email, telephone, or text messaging from our team
- Links to external platforms or services on our website (please note that these third-party sites have their own privacy policies)
Processing Activities
This policy details the ways in which we process your personal data:
- Account and User Management: When you create an account, we collect and store user-provided information, such as your name, contact details, and login credentials.
- Transactions and Payments: If you make a purchase or engage in financial transactions, we’ll gather payment information, including card details (encrypted for security).
- Communication: We may reach out to you via various channels (email, phone, SMS) for updates, newsletters, promotional offers, or customer support.
- Website and Service Usage: We log user behavior data, such as pages visited, features accessed, and the duration of your sessions, to enhance our services.
Personal Data Collection
We collect several types of personal information:
- Account Details: This includes login credentials, full name, email address, and profile information.
- Payment Information: Credit or debit card numbers, expiration dates, CVV codes, and billing addresses are securely stored for processing transactions.
- Financial Data: We may collect bank account details (for direct deposits or payments) and tax identification numbers when required by law.
- Purchase History: Details of your purchases, including products, quantities, and transaction dates.
- Mobile Device IDs: Unique identifiers from your mobile device for tracking app usage (with user consent).
- Location Data: Information about your geographic location when you use our GPS-enabled services.
- Feedback and Reviews: Your comments, ratings, and suggestions to improve our products/services.
- Social Media Profiles: If you choose to log in through social media accounts, we’ll access the information provided by those platforms (with your permission).
- Product Preferences: Data about the products you view, search for, or purchase to personalize recommendations.
We collect this data using various methods: user input forms, web analytics tools, tracking technologies, and third-party data providers.
Cookies and Tracking Technologies
We employ cookies and similar technologies to enhance your experience on our site:
- Strictly Necessary Cookies: These ensure basic functionalities like login sessions and language preferences.
- Preference Cookies: Used to remember user choices for improved navigation.
- Analytics Cookies: Help us understand website performance, track users’ movements, and gather statistical data.
Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their devices.
Data Retention and Deletion
We retain personal data for as long as necessary to fulfill the purpose(s) for which it was collected. Once that purpose is met or if the data is no longer required by law, we delete or anonymize the information securely. This process helps us maintain an efficient database while ensuring your privacy.
Security Measures
We take robust measures to safeguard your personal data:
- Implementing industry-standard encryption protocols for secure data transfer.
- Engaging reputable third-party processors who adhere to strict security standards.
- Regularly reviewing and updating our security practices to adapt to emerging threats.
Children’s Privacy
Our services are not directed at individuals under 18 years of age, and we do not knowingly collect personal information from children. If you believe we have collected data from a minor, please contact us, and we will take immediate steps to rectify the issue.
Your Data Rights
Depending on your jurisdiction, you may have certain rights regarding your personal data:
- Access: The right to request access to the personal data we hold about you.
- Rectification: Ability to correct inaccurate or incomplete information.
- Erasure/Right to be Forgotten: Requesting the deletion of your data where there are no legitimate reasons for retaining it.
- Restriction: Limiting the use or processing of your data under certain circumstances.
- Portability: Obtaining a copy of your data in a portable format, transferable to another service provider.
- Objection/Withdrawal of Consent: Opposing the processing of your data or withdrawing consent previously given.
- Non-Discrimination: The right to be free from discriminatory practices based on your exercise of data protection rights.
To exercise these rights or have any data-related queries, please contact our Data Privacy Team using the details provided below. We aim to respond promptly and efficiently to all requests.
Changes to Privacy Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically for the latest information.
Contact Information
For any privacy-related inquiries, feedback, data access requests, or complaints, please contact us:
- Email: [email protected]
- Postal Address: [Privacy Team’s Mailing Address]
We appreciate your trust in allowing us to serve you better while protecting your privacy.
